Claims Assistant (Long Beach, CA)

Compensation Range
$23.00 - $27.00 per hour

The Claims Assistant is responsible for daily administrative duties to include assisting with data entry into the data management system and claims management.                                                                

  • Responsible for assisting in daily administration of the incoming incident reports; this includes creating the actual claim in the Origami system.
  • Create corresponding claim folders and reports in the network files.
  • Work with Accounts Payable to create new vendors and ensure payment details are correct.
  • Manage invoice billing issues and questions.
  • Process invoices into Origami for payment and ensure check copies are maintained properly.
  • General administrative duties to include, scanning and saving all incoming mail and timely notice to the respective adjustor.
  • Timely distribution of all mail to appropriate adjusters.
  • Close out files in system when final resolution has been reached.
  • Maintain vendor list for all California locations and communicate with each terminal weekly.
  • Other duties as assigned to assists with safety tasks and administrative projects as needed.
Onsite Status
Essential Job Responsibilities:
  • High School Diploma required and some college classes preferred.
  • 2-4 years of detailed administrative experience is required.
  • Understanding of industry operations, ILWU hiring/dispatching practices, retirement programs and benefits and how these affect claims administration processes preferred.
  • Computer skills with a high degree of proficiency.
  • Must be able to communicate in a professional and proper manner with co-workers, management, clients, insureds, contractors, and various other parties involved in the insurance claim process.
  • Ability to listen, learn and take direction and work independently or within a group environment.

Work Environment:

  • Exposure to computer screens.
  • Required job duties are normally performed in a climate-controlled office environment.
  • The noise level in the work environment is usually moderate.

We are an Equal Opportunity Employer

Eligible employees (and their families) may qualify for medical, dental, and vision insurance, as well as having basic life and accidental death insurance, short term disability insurance, and long-term disability insurance. Employees will receive paid sick and vacation time, and company holidays if eligible. The company also offers up to twelve weeks of paid maternity leave, when applicable, 5 days of paid bereavement leave, and paid jury duty. Eligible employees can enroll in our company's 401k plan, as well as a retirement plan. Some employees may be eligible for discretionary and/or metric-based bonuses dependent on their position. The company also provides an Employee Assistance Program.
To learn more and apply click here.