Export Documentation Specialist (Mandeville, LA)

Thank you for your interest in joining our team! We hire right, train smart, empower our employees to make decisions, and provide ample opportunities for growth and ultimate success.  At ZGC, we are setting the standard and are the premier supplier of quality grains for export markets.

Zen-Noh Grain Corporation (ZGC) was formed in 1979 to accomplish the goal of establishing a safe and stable supply of U.S. corn, milo, soybeans, and other U.S. food supplies.  ZGC is a U.S. subsidiary of ZEN-NOH, the largest agricultural cooperative association in Japan. We operate a grain and oilseed export terminal in Convent, Louisiana, which is the highest-handle grain export terminal in the U.S. In recent years, we have expanded our grain origination and export footprint with joint ventures in Brazil, Canada and Hong Kong. In addition to grain trading, we operate a forage processing and export business headquartered in Washington.

This job is responsible for performing daily activities of the export document department. Responsibilities include, but are not limited to, receiving customer documentation instructions, creating elevator load orders, sample management instruction, testing, other obligations as required by a Buyer and most importantly, creation of exportation documents. Additionally, this role will establish and maintain professional relationships with both internal staff and external customers/representatives.

In this job, you will:

  • Coordinate the flow of documents to meet the needs of bulk vessel customers with timely and accurate invoicing, collection and application of payments.
  • Provide status updates to customers via phone and e-mail communications.
  • Establish and maintain relationships with customer representatives to ensure accurate and timely shipments.
  • Build rapport with internal staff and outside vendors to maintain positive relationships and establish successful contract execution between inter company offices.
  • Collaborate with merchandisers, logistics, accounting and financial staff members to ensure shipments are set up properly thereby assuring accuracy and consistency in our execution process.
  • Create vessel load orders, sample management instructions, testing, and other obligations required by the Buyer.
  • Monitor and facilitate grain company partner ownership in transactions.
  • Review facility/location activity report.
  • Assist manager in preparing, facilitating, and communicating special finance arrangements such as Letters of Credit with negotiating banks.
  • Other duties as assigned.

Here’s what you’ll need to be considered:


Required - High school diploma or equivalent, or equivalent training and experience.

Preferred – Bachelor’s degree.


Optimal - 5 years' related experience; including experience with international export logistics and contract management.  Experience or exposure to GAFTA, NAEGA, FOSFA trade terms.

Preferred - Grain industry experience.

Knowledge, Skills, and Abilities

  • Top candidates will have a high-level proficiency in the standard Microsoft Office Suite, but will have advanced skills in data analysis and procedure refinement.
  • Effective interpersonal, oral and written communication skills with the ability to interact with all levels of people within and outside the organization and the country.
  • Confident, articulate and professional speaking abilities for collaboration and interaction between both internal and external groups.
  • Must be highly detail oriented with a critical degree of accuracy regarding data entry and analysis.
  • Skills to understand financial impact of transactions.
  • Effective at managing workloads while prioritizing and maintaining focus on productive endeavors.
  • Creative problem solving, conflict management and negotiating skills.
  • Ability to work effectively both autonomously and in a team environment.
  • Ability to work extended hours and on weekends, as needed.   Ability to be in the “on call” rotation for dealing with unexpected circumstances.

Here’s additional information you need to know:

Physical Demands & Requirements

Sedentary work.  Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Hearing.  Perceiving the nature of sounds at normal speaking levels with or without correction.  Ability to receive detailed information through oral communication, and to make the discriminations in sound.

The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; watch and identify typographical errors.

Environmental Conditions

The work environment described here are meant to be representative of those an employee would normally encounter while performing the essential functions of this job.

The physical environment requires the employee to work inside where there are limited extremes to heat and/or cold; moderate noise; a normal office environment.

Infrequent travel required, up to 5%.

Are you ready to make a meaningful career move & an impact at ZGC? Apply today!

Known in our industry for stability and high ethics, Zen-Noh Grain Corporation offers a stellar benefits package including: an outstanding 401(k) retirement plan with company contributions, medical, prescription drug, dental, vision, life, & disability benefits, flexible spending accounts, paid leave (holidays, vacation, sick), wellness programs, recognition programs, community involvement opportunities, and much more!

Zen-Noh Grain Corporation is an Equal Opportunity Employer. EEO is the Law links in English or Spanish. We are unable to legally hire anyone who is not eligible to work in the United States nor are we able to sponsor visas.

The above is intended to describe the general content of and requirements for the performance of this position. It should not be construed as a detailed description of all the work requirements that may be performed in the job.

All Third Party Agencies, Headhunters, and Recruiters

Zen-Noh Grain Corporation and its Subsidiaries only forms contracts with recruiters with whom we have an established relationship and with whom we have in place a signed contract. All contact from third parties must go through our Human Resources Department. Any contact made outside of our Human Resources Department by a third party will cancel any future business relationships between the third party and Zen-Noh Grain Corporation and its Subsidiaries.

To learn more and apply for this position, click here.