Guide to Pandemic Response for Operations and Control Rooms
Cyber & Infrastructure Security
THE IMPORTANCE OF OPERATION CENTERS AND CONTROL ROOMS
This Guide provides considerations and mitigation measures for operations centers and control rooms across the 16 critical infrastructure sectors required to operate in a pandemic environment.
Operations centers and control rooms often operate 24/7, depend on unique equipment, and require specially trained staff who are difficult to replace. As a result, specialized equipment and long lead times required to train personnel mean there is a higher risk to sustaining reliable operations. Fortunately, operations centers and control rooms are generally isolated and physically secure, and may be more conducive to the sequestration of on-site staff if needed. This guide provides a set of special considerations for maintaining these critical operations.
This Guide is advisory and should not be considered a Federal directive. Additionally, owners and operators should add or subtract factors and considerations based on their own requirements and site-specific needs.