Guide to Pandemic Response for Operations and Control Rooms

Cyber & Infrastructure Security


This Guide provides considerations and mitigation measures for operations centers and control rooms across the 16 critical infrastructure sectors required to operate in a pandemic environment.

Operations centers and control rooms often operate 24/7, depend on unique equipment, and require specially trained staff who are difficult to replace. As a result, specialized equipment and long lead times required to train personnel mean there is a higher risk to sustaining reliable operations. Fortunately, operations centers and control rooms are generally isolated and physically secure, and may be more conducive to the sequestration of on-site staff if needed. This guide provides a set of special considerations for maintaining these critical operations.

This Guide is advisory and should not be considered a Federal directive. Additionally, owners and operators should add or subtract factors and considerations based on their own requirements and site-specific needs.

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