Sales Administrator (Stanley/Charlotte, NC)

SENNEBOGEN is accepting applications for a Sales Administrator (Stanley/Charlotte, NC)

DESCRIPTION

This customer-facing role acts as a SENNEBOGEN brand ambassador and serves as front line support to Regional Business Managers, all departments, Dealers, Customers and Vendors by providing product and sales information.

RESPONSIBILITIES

  • Handle daily activities of the Sale Administration Department as instructed by the Manager
  • Schedule the shipment of machines to the US, Canada, Mexico and South America, to include completing all required EPA and ISF documents that go to freight brokers
  • Coordinates moving machines from the arrival to ports then on to the dealer or storage location as needed
  • Review and accept dealer and customer orders for correctness
  • Input orders into Navision and allocate machines to meet the dealer requirements
  • Review factory order confirmations to verify machines are built to the correct specification
  • Issue order confirmations and invoices to our dealers and customers via email
  • Track, process and post national account commission credit credits to our dealers and assist with DDRF credits when needed
  • Request necessary changes to production builds to match dealer and stock requirements
  • Order, receive and track attachments needed for day to day sales
  • Quote machines, attachments and freight to our dealers and regional sales managers
  • Communicate to dealers and customers on the arrival of machines they have on order
  • Assist RBM’s with special requests for non-standard options being quoted on new machine orders
  • Track weekly sales by Dealers via information obtained by our RBM’s and updating the weekly dealer sales report
  • Track dealer inventory weekly using information provided by RBM’s
  • Upload the required documents from the factory portal, print and build manuals for machines. Also build the manuals for attachments once the files are sent by attachment vendors

QUALIFICATIONS/REQUIREMENTS

  • A great understanding of heavy equipment in all phases is preferred
  • Always demonstrate a professional customer-centric attitude and interact with individuals at all levels from mechanics to management
  • Excellent prioritization skills and an ability to make decisions quickly.
  • Highly motivated, detail-oriented, self-starter and demonstrated follow up
  • Excellent communications skills with proven ability to speak confidently and professionally in small and large group settings to internal staff and management and external customers as well as demonstrate strong written communication skills with the ability to write in a well-organized and concise manner
  • Excellent interpersonal skills with the ability to develop high-quality working relationships both internally and externally
  • Demonstrates high level of accountability and professionalism in all dealings
  • Excellent problem solving and analytical skills
  • Thorough knowledge of the MS Office Suite: Outlook, Excel, Word, and PowerPoint
  • Ability to work independently while coordinating activities with a variety of large teams
  • Strong planning and organizational skills including demonstrating the ability to manage multiple tasks and projects simultaneously in a fast-paced work environment
  • Nationwide travel is required, long distance and international travel as necessary (0-15%)
  • Must have a passport and clean driving record
  • Having the ability to speak Spanish and/or Portuguese is not mandatory but is highly sought after 

WHY CONSIDER SENNEBOGEN?

  • Strong compensation and benefits programs
  • Incomparable industry reputation
  • Team-oriented, inclusive work environment

EEO Employer / Vet / Disabled

ABOUT SENNEBOGEN

Established in America in the year 2000, SENNEBOGEN LLC quickly became a leader in specialized equipment solutions for recycling and scrap metal yards, demolition, barge and port operations, log-handling, transfer stations and waste facilities.

A growing network of SENNEBOGEN distributors throughout North and South America provides expert support in material handler applications and ongoing maintenance, repairs, parts, and service support.

 

Our 100,000 sq. ft. (9300 m²) facility near Charlotte (Stanley), NC is home to:

  • America’s largest inventory of material handler repair parts and major components
  • A dedicated training facility for hands-on instruction for parts and service technicians, operators, and sales consultants Engineering services for customization of SENNEBOGEN equipment. Work for a dynamic industry leader who is dedicated to partnering with dealers to deliver the best service to end users.

For more information and to apply for this position click here.

Learn more about SENNEBOGEN here.