Sales Executive (New Orleans, LA)

DCL Mooring and Rigging Job Description
This job description should not be construed to imply that these requirements are the exclusive standards of the position.
Incumbents will follow any other instructions and perform any other duties as may be required by their supervisor.
Position: Sales Executive Reports To: VP- Sales & Marketing
Department: Sales Status: Fulltime, Exempt
Position and Company Overview:
Product and industry knowledge, responsiveness, customer care and energy within DCL’s inside sales
team has been a cornerstone in DCL’s successful history of consistently exceeding customer
requirements. The inside sales team partners with the outside sales force and the operations
department to secure the sale, affect the delivery and manage customer service activities. The
information gathered by the inside team feeds the entire sales process and is critical to DCL’s
continued success.
Primary Objective:
Generate sales of DCL’s products and services, close sales opportunities and maintain favorable and
supportive relationships with customer, company and supplier personnel.
Major Areas of Accountability:
 Align with the company purpose, culture and vision.
 Maintain a positive work atmosphere by acting and communicating in a manner so that you get
along with customers, co-workers, suppliers and management.
 Promote, generate, negotiate, and close the sale of company products and services through
telephonic, electronic and written communication with customers and suppliers.
 Respond promptly and effectively to customer and supplier inquiries.
 Develop existing customer accounts and identify new accounts.
 Establish and maintain favorable and supportive relationships with customer, company and
supplier personnel.
 Serve as an interface between customers, company personnel and vendors to obtain and
communicate technical information, support product delivery, ensure customer satisfaction,
identify new opportunities and ascertain customer and industry needs.
 Periodically call on customers to identify their needs for company products and services.
 Work closely with customer, company and supplier personnel to understand and meet
customer needs.
 Continuously maintain active professional growth by participating in trade associations and
attending appropriate seminars and classes to keep all necessary certifications and skills
current.
 Monitor and report on competitive activity and market intelligence and provide feedback
within the company.
 Develop and provide sales forecasts within area of responsibility.
 Work on special projects as necessary
JD-HR-013(Rev. 1)
DCL Mooring and Rigging Human Resources Page 2 of 3
New Orleans, LA Document No. JD-HR-013 Approval Date: See QISS
JD-HR-013
All controlled documents are located in the QISS system. If a controlled document is printed, it should have a Watermark
showing validity. Please always check the QISS system to ensure current revision is being used.
Position Qualifications:
 Bachelor degree and/or min. 2 years experience in sales or related industry fields with
preference for experience in the marine, oil & gas and industrial areas.
 Possess the ability to communicate effectively, both orally and written, and deal tactfully with
personnel, vendors, customers, and the general public.
 Experience and skills in computer usage and technology.
 Capable of working with a high degree of personal discipline, drive and professionalism.
 Positive attitude, strong reasoning ability and assertiveness
 Sales, leadership and interpersonal skills and qualities.
 Excellent time management and organizational skills.
 Display moral integrity and a desire to continuously learn and grow
 Ability to work within a team environment, take directions, learn and coach.
 Pass background check and drug testing before and during employment, with no
disqualifications
Physical Requirements:
 Sit frequently, stand and walk occasionally.
 Push, pull and reach above shoulders frequently. Squat, crouch, bend and kneel occasionally.
 Occasionally lift up to 25 lbs. and frequently lift up to 10 lbs.
 Use hands for simple and firm grasping and fine manipulation
DCL Mission:
To provide the most safe, effective and economical lifts and connections to marine and industrial
customers.
DCL Operating Principles:
1. Safety of life, limb and property is never compromised and is our first priority.
2. Our products and services are made right, the first time.
3. We respect people, equipment and property at all times.
4. Customer service drives all of our actions and is the most important part of our business.
DCL Quality Policy:
a. Understand our customer’s requirements
b. Meet those requirements each and every time and
c. Continuously improve our processes
DCL Vision:
To be the dominant rope, rigging, mooring and industrial supply company in the areas we operate and
markets we serve.

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